We read every message and reply within one business day. For the fastest response, please include your order number (if applicable).
General Support
For questions about your order, subscription, or product:
Press & Partnerships
For media inquiries, athlete partnerships, or wholesale opportunities:
Mailing Address
Healixer LLC
971 US Highway 202N #5928
Branchburg, NJ 08876
United States
Adverse Event Reporting
If you experience an adverse reaction or have a quality concern about your Elixr1 product, please contact us immediately:
Include the batch number from your container, the date of purchase, and a description of the issue. We take every report seriously and respond within 24 hours.
Response Times
- Order & subscription support: Within 1 business day
- Returns & refunds: Within 1-2 business days
- Press & partnerships: Within 3-5 business days
- Adverse events: Within 24 hours, including weekends
† These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.