Shipping policy
Shipping Policy
Healixer ships all orders from the United States.
Processing Time:
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order ships.
Shipping Rates:
- Foundation (1 unit): Standard shipping rates apply at checkout.
- - Consistency (2 units) and Discipline (3 units): Free standard shipping.
- - Subscription orders: Free shipping on all deliveries.
Delivery Times:
- Standard shipping: 3-7 business days after processing.
- - Expedited shipping (if available at checkout): 2-3 business days after processing.
Delivery times are estimates and not guaranteed. Healixer is not responsible for delays caused by carriers, weather, or customs processing.
Shipping Restrictions:
We currently ship within the United States only. International shipping is not available at this time.
Lost or Delayed Packages:
If your package has not arrived within 14 business days of the shipping confirmation, contact us at support@healixer.co and we will work with the carrier to locate your order or issue a replacement.
Contact:
Email: support@healixer.co