Cancellation policy
Subscription Cancellation Policy
You may cancel your Healixer subscription at any time. There are no contracts, commitments, or cancellation fees.
How to Cancel:
- Log in to your account at healixer.co and manage your subscription from the Account page.
- - Or email support@healixer.co with your order number and we will cancel within 1 business day.
Cancellation Timing:
- Cancellations must be submitted at least 48 hours before your next scheduled shipment date to avoid being charged for the next delivery.
- - If a shipment has already been processed, it cannot be cancelled. You may return it under our 30-day refund policy.
Pausing Your Subscription:
If you need to skip a delivery rather than cancel entirely, contact support@healixer.co and we can pause or adjust your delivery schedule.
Refunds for Subscription Orders:
Subscription shipments are eligible for the same 30-day performance guarantee as one-time purchases. Contact support@healixer.co to initiate a return.
Contact:
Email: support@healixer.co